Rediscover Balance and Harmony
With Ear Candling
Single Treatment £25/20min
Firming Package (6 sessions) £110
Cancellation and Refund Policy
To ensure the smooth operation of the clinic and protect the rights of both patients and the clinic, we have established the following cancellation and refund policy. Please read and comply with the policy before making an appointment or receiving services.
1. Appointment Cancellation Policy
1.1 Advance Cancellation
If you are unable to attend your appointment, please notify the clinic at least 24 hours in advance to cancel or reschedule. ( (Work commitments do not constitute an acceptable reason).You may cancel via phone, the official what`s app account, or the clinic’s website.
1.2 Last-Minute Cancellation or No-Show
If you fail to notify the clinic in advance and do not show up for your appointment, it will be considered a “no-show.” The clinic reserves the right to charge a full fee.
1.3 Special Circumstances
In cases of force majeure (e.g., natural disasters, transportation disruptions, etc.), please contact the clinic as soon as possible to explain the situation. The clinic will handle such cases on a discretionary basis.
2. Refund Policy
2.1 Prepaid Appointments
If you have paid for an appointment and cancel in advance, the clinic will issue a full refund. The refund will be processed within 7 business days through the original payment method.
2.2 Interruption of Treatment Course
If you request to discontinue a treatment course for personal reasons, the clinic will deduct fees for services already rendered and refund the remaining balance.
2.3 Clinic-Initiated Cancellation
If the clinic cancels an appointment or treatment course due to internal reasons (e.g., practitioner unavailability, equipment malfunction, etc.), a full refund will be issued, or an alternative appointment will be arranged.
2.4 Non-Refundable Situations
No-show or failure to cancel in advance.
Partial or full treatment services have already been provided.
Refund requests due to personal reasons (e.g., dissatisfaction with treatment results, change of mind, etc.).
3. Refund Application Process
3.1 Patients must complete a refund application form and provide relevant documentation (e.g., receipt, appointment record, etc.).
3.2 The clinic will review the application and notify the patient of the result within 7 business days.
3.3 Refunds will be issued through the original payment method or returned as clinic credit, as agreed upon by both parties.
4. Additional Notes
4.1 This policy applies to all consultation and treatment services. Refunds for special items (e.g., self-paid herbal medicines, external products, etc.) will be handled on a case-by-case basis.
4.2 The clinic reserves the right to interpret and modify this policy. Any changes will be announced in advance.
If you have any questions, please contact our customer service hotline or official LINE account. We are here to assist you.
Clinic Name: Liu`s Chinese Medicine Clinic
Website:liutcmuk.com
Official What`s app: +44 07593535594
Address: St Leonards Street ,E3 3BT , London,UK
Thank you for your understanding and cooperation!
Who Can Benefit
- Earwax buildup or ear discomfort
- Sinus congestion or allergies
- Stress, anxiety, or trouble sleeping
- A desire to detoxify and rejuvenate
What is Ear Candling
Ear candling, also known as ear coning, is a natural therapy that involves placing a specially designed hollow candle at the entrance of the ear. As the candle burns, it creates a gentle vacuum effect that helps draw out impurities, excess earwax, and toxins from the ear canal and surrounding areas. This soothing process is believed to balance the body’s energy flow, relieve pressure, and promote relaxation.
In Traditional Chinese Medicine, ear candling is more than just a physical cleanse—it’s a holistic practice that aligns with the principles of Qi (energy flow) and Yin-Yang balance. By clearing blockages in the ear, this therapy helps restore harmony to the body and mind.
The Benefits of Ear Candling
- Natural Earwax Removal: Gently helps remove excess earwax and debris, improving hearing and reducing discomfort caused by blockages.
- Relieves Sinus Pressure: The warm, soothing effect of ear candling can help alleviate sinus congestion and pressure, making it ideal for those suffering from allergies or colds.
- Promotes Relaxation: The calming warmth of the candle and the gentle crackling sound create a deeply relaxing experience, reducing stress and anxiety.
- Improves Energy Flow: According to TCM principles, ear candling helps unblock energy pathways, promoting better circulation and overall vitality.
- Supports Detoxification: By drawing out impurities and toxins, ear candling supports the body’s natural Detoxification process.
- Enhances Mental Clarity: Many clients report feeling clearer and more focused after a session, as the therapy helps release mental tension.
What to Expect During Your Session
- A consultation to understand your needs and ensure ear candling is right for you.
- A calming atmosphere with soft lighting and soothing music.
- A gentle, non-invasive procedure that lasts about 30-45 minutes.
- Post-treatment guidance to maximize the benefits of your session.
Cancellation and Refund Policy
To ensure the smooth operation of the clinic and protect the rights of both patients and the clinic, we have established the following cancellation and refund policy. Please read and comply with the policy before making an appointment or receiving services.
1. Appointment Cancellation Policy
1.1 Advance Cancellation
If you are unable to attend your appointment, please notify the clinic at least 24 hours in advance to cancel or reschedule. ( (Work commitments do not constitute an acceptable reason).You may cancel via phone, the official what`s app account, or the clinic’s website.
1.2 Last-Minute Cancellation or No-Show
If you fail to notify the clinic in advance and do not show up for your appointment, it will be considered a “no-show.” The clinic reserves the right to charge a full fee.
1.3 Special Circumstances
In cases of force majeure (e.g., natural disasters, transportation disruptions, etc.), please contact the clinic as soon as possible to explain the situation. The clinic will handle such cases on a discretionary basis.
2. Refund Policy
2.1 Prepaid Appointments
If you have paid for an appointment and cancel in advance, the clinic will issue a full refund. The refund will be processed within 7 business days through the original payment method.
2.2 Interruption of Treatment Course
If you request to discontinue a treatment course for personal reasons, the clinic will deduct fees for services already rendered and refund the remaining balance.
2.3 Clinic-Initiated Cancellation
If the clinic cancels an appointment or treatment course due to internal reasons (e.g., practitioner unavailability, equipment malfunction, etc.), a full refund will be issued, or an alternative appointment will be arranged.
2.4 Non-Refundable Situations
No-show or failure to cancel in advance.
Partial or full treatment services have already been provided.
Refund requests due to personal reasons (e.g., dissatisfaction with treatment results, change of mind, etc.).
3. Refund Application Process
3.1 Patients must complete a refund application form and provide relevant documentation (e.g., receipt, appointment record, etc.).
3.2 The clinic will review the application and notify the patient of the result within 7 business days.
3.3 Refunds will be issued through the original payment method or returned as clinic credit, as agreed upon by both parties.
4. Additional Notes
4.1 This policy applies to all consultation and treatment services. Refunds for special items (e.g., self-paid herbal medicines, external products, etc.) will be handled on a case-by-case basis.
4.2 The clinic reserves the right to interpret and modify this policy. Any changes will be announced in advance.
If you have any questions, please contact our customer service hotline or official LINE account. We are here to assist you.
Clinic Name: Liu`s Chinese Medicine Clinic
Website:liutcmuk.com
Official What`s app: +44 07593535594
Address: St Leonards Street ,E3 3BT , London,UK
Thank you for your understanding and cooperation!